As the COVID-19 (Coronavirus) continues, the Belfast Water District first and foremost wants to ensure all of its
customers that their drinking water is safe and will continue to be safe through
this entire event. Our office is open and operating, although remain locked as
recommended for the protection of our employees, our customers, and the general
public.
Because Belfast Water District wants to ensure
the ongoing safety of its employees, customers, and the general public, we will
be taking other extra safety measures as well.
We
will conduct business as close to normal as possible, but ask all customers help
with and understand the following changes:
Payments-
We ask that all customers pay their bills by mail,
on-line at www.belfastwater.org, or call our office at 338-1200 and we will be happy
to assist you. We have a drop slot in the front door of the office for payments
and paperwork.
Payments that require a receipt will be emailed or mailed at your request. If
you have to pay with cash, place in a sealed envelope through the mail slot.
Please understand that proper
change will not be available and your overpayment will be credited to your
account.
Service Calls-
During this time, we will only respond to service requests that are essential
for the delivery of water service, to our customers.
If you have any questions or
concerns, please feel free to call our office at 207-338-1200.
Thank you for your understanding.
Sincerely,
Belfast Water District Trustees and
Superintendent